Refund policy
Refund Policy
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Returns
We gladly accept returns.
Our policy lasts 30 days from the date your item was delivered. If 30 days have gone by since since the delivery of your order, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. If the item is not returned in its original condition, the buyer is responsible for any loss in value and that value will be deducted from any applicable refund granted.
We do not accept returns or exchanges for any orders shipped outside of the United States.
Cancellations
You may request a cancellation any time before an item has shipped
Refunds (if applicable)
If your return is received and approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We do not accept exchanges.
Return Shipping
To return your product, you should mail your product to:
CleverDelights
225 Lake Air Dr
Waco, TX 76710
Please include a copy of your receipt, invoice, or order number with your return so we know which account to apply any applicable refunds.
Buyers will be responsible for all return shipping costs. All shipping costs are non-refundable. If you are eligible to receive a refund, any outgoing and return shipping costs will be deducted from your refund.
If you are returning an item over $75, you strongly encourage using a trackable shipping service or purchasing shipping insurance. We will not issue refunds for items we do not receive. We do not guarantee that we will receive your returned item.
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